Autozone battery warranty returns policy
Autozone provides a warranty on almost every new auto part supplied by it. But these batteries and alternative goods, like actual manufacturer equipment, are guaranteed to be in good condition. Any AutoZone store can replace or refund parts that fail or defect throughout the warranty period. All new vehicles come with a warranty, which generally lasts three years. You can extend your warranty security by purchasing an extended care service plan, which will bear the expenses of emergency maintenance or breakdowns.
Documents required for warranty claim
If an AutoZone part fails within the warranty term bring the following things to your Autozone store:
Defective itemYour purchase receipt. Your genuine government-issued ID
Methods for returning an AutoZone product purchased
Product Return to an AutoZone location: You have to take the items in their original packing to the retailer of your preference. You must have your purchase receipt, to return it. And you must empty all fluids from it before returning. It is advised to bring the bank card you used to purchase the item so that the merchant can refund your card for the purchase amount. If you paid with PayPal or another digital method, then simply show your receipt and the merchandise will credit to your account. Product Return through mail: You have to fill out the return form which is available in your Shipping Invoice. And then send it with the items in its original box to return a product AutoZone sent to you by mail. Before packing, make sure to eliminate any fluids from the item. Then you have to fill out the “Return Reasons Code” portion of the form and call the Customer Care Center number given to arrange shipping arrangements. If there was a shipment error or the product was defective when delivered, it will offer you a prepaid return mailing label. You have to immediately place the shipping label on the outside of the box and drop it off at your local postal office.
Autozone Warranty period length
AutoZone warranty lengths vary by part and can be discovered on your receipt or by searching your part number on AutoZone’s website. Typical AutoZone coverage includes automotive batteries for 90 days to 4 years, depending on the battery brand. Non-automotive batteries have guarantees ranging from 30 days to 2 years, depending on the product.
But some components, such as motors, generators, and water pumps, have a limited lifetime guarantee. For example, the Platinum and Duralast Gold brands include a 3-year replacement battery term. However, the guarantee periods for Duralast, Valucraft, and Econocraft are 2 years, 1 year, and 90 days, accordingly.
Warranty Depending upon condition
If the battery is found to be invalid during the free replacement time specified on your receipt, it can be provided for a free replacement. If a battery is discovered to be defective after the free replacement period even before the end of the warranty period stated on your purchase receipt, a discount toward the newly bought battery will be granted upon returning to any AutoZone store. Whereas losses due to abuse, misuse, poor fitting, low liquid levels, other broken parts, and commercial or go off use are not covered by this guarantee.
Autozone is a rising firm that owns various well-known brands. If you require a new battery, this one will be ideal. Autozone battery warranty return policy allows you to return batteries within 90 days of purchase but in their original form and you must have a purchase receipt. Whereas, you must return the faulty battery within the warranty term, which runs from the day the battery is bought until the end of the warranty period as seen on your invoice. It also provides core products return policy with the same procedure as mentioned above.
Will AutoZone accept a battery that does not have a receipt?
The company policy requires you to bring the original receipt when returning the battery to AutoZone. But if you don’t have the receipt and need to return an item, contact their customer service at 800 288 6966 to retrieve the transaction details for your order. The staff will look up information about your product using the information from your bank card.
How Long Does It Take AutoZone to Provide You a Battery Money back?
If you are eligible for a refund and you have paid by bank card, you will get it within 2 to 3 business days. But if you paid with cash or a digital wallet, you will get your money right away as long as you have the purchase receipt.